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Visit to Civil Service Pension Offices in Liverpool

John Jarvis, David Luxton and Lisa Ray had a useful and informative visit to the offices of the Pension Administrator in Liverpool recently.
The team were able to see how Civil Service Pensions are managed and learnt about how our members enquiries are actioned. We were impressed with the resources, training programme and enthusiasm of the staff. We also were able to discuss how we could work together to improve communication with our members and opportunities to raise the profile of the Alliance alongside promotion of the benefits of a civil service pension